Troubleshooting
Xerox WorkCentre 3315DN/3325DN/3325DNI
User Guide
204
The paper keeps jamming. • There is too much paper in the tray. Remove excess paper from the tray.
If you are printing on special materials, use the Bypass Tray.
• An incorrect type of paper is being used. Use only paper that meets the
specifications required by the machine. (See Media Types on page 151.)
• There may be debris inside the machine.
Press the release latch on
the left side of the machine and open
the front door, remove the
print cartridge and any debris. Reinsert the print cartridge.
Transparencies stick together in
the paper exit.
• Use only transparencies specifically designed for laser printers. Remove
each transparency as it exits from the machine.
Envelopes skew or fail to feed
correctly.
• Ensure that the paper guides are against both sides of the envelopes.
The originals keep jamming in
the automatic document feeder
• If an original does not feed into the machine, the automatic document
feeder rubber pad may need to be replaced. Contact a service
representative.
Condition Suggested Solutions
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