12.2  Alarm Displays
12.2.2  Troubleshooting Alarms
12-40
A.E74: 
Unsupported 
Safety Option 
Module
A failure occurred in 
the Safety Option 
Module.
–
Replace the Safety Option 
Module.
–
An unsupported 
Safety Option Module 
was connected.
Refer to the catalog of 
the connected Safety 
Option Module.
Connect a compatible 
Safety Option Module.
–
A.Eb1: 
Safety Function 
Signal Input Tim-
ing Error
The delay between 
activation of the 
/HWBB1 and 
/HWBB2 input sig-
nals for the HWBB 
was ten second or 
longer.
Measure the time delay 
between the /HWBB1 
and /HWBB2 signals.
The output signal circuits 
or devices for /HWBB1 
and /HWBB2 or the SER-
VOPACK input signal cir-
cuits may be faulty. 
Alternatively, the input sig-
nal cables may be discon-
nected. Check to see if 
any of these items are 
faulty or have been dis-
connected.
–
A failure occurred in 
the SERVOPACK.
–
Replace the SERVO-
PACK.
–
A.EC8: 
Gate Drive Error 1 
(An error 
occurred in the 
gate drive circuit.)
A failure occurred in 
the SERVOPACK.
–
Turn the power supply to 
the SERVOPACK OFF and 
ON again. If an alarm still 
occurs, the SERVOPACK 
may be faulty. Replace the 
SERVOPACK.
–
A.EC9: 
Gate Drive Error 2 
(An error 
occurred in the 
gate drive circuit.)
A.Ed1: 
Command Exe-
cution Timeout
A timeout error 
occurred for a 
MECHATROLINK 
command.
Check the motor status 
when the command is 
executed.
Execute the SV_ON or 
SENS_ON command only 
when the motor is not 
operating.
–
• For fully-closed loop 
control, check the 
status of the external 
encoder when the 
command is exe-
cuted.
• For other types of 
control, check the 
status of the linear 
encoder when the 
command is exe-
cuted.
Execute the SENS_ON 
command only when an 
external encoder (e.g., a 
linear encoder) is con-
nected.
–
Continued on next page.
Continued from previous page.
Alarm Number: 
Alarm Name
Possible Cause Confirmation Correction Reference