Yealink SIP-T52S Administrator's Guide

Troubleshooting
987
5. Click Export to open file download window, and then save the diagnostic file to your local
system.
A diagnostic file named
allconfig.tgz
is successfully exported to your local system.
Note
To view the diagnostic file on your local system
:
1. Extract the combined diagnostic files to your local system.
2. Open the folder you extracted to and identify the files you will view.
You can select to export the Pcap trace, log files (boot.log and sys.log) and BIN
configuration files respectively.
For more information, refer to Capturing Packets on page 978, Viewing Log Files on page 963
and BIN Configuration Files on page 983.
Ping and Traceroute
You can use ping and traceroute diagnostics for troubleshooting network connectivity
problems via phone user interface. Ping is a very useful tool for determining whether or not a
phone is accepting packets. Related to the ping tool, the traceroute tool will normally provide
you with the ping times for each router that the network packets travel through to reach their
If the issue cannot be reproduced, just directly click Export to export all diagnostic files.

Yealink SIP-T52S Specifications

General

Touchscreen	-
Display diagonal	2.8 \
Backlight display	Yes
Display resolution	320 x 240 pixels
Lines quantity	16 lines
Phonebook capacity	1000 entries
Number of VoIP accounts	12
AC adapter input voltage	100 - 240 V
Bluetooth version	2.1+EDR
Security algorithms	802.1x RADIUS, HTTPS, MD5
Ethernet LAN interface type	Gigabit Ethernet
USB 2.0 ports quantity	1
Ethernet LAN (RJ-45) ports	2
Mounting	Desk/Wall
Handset type	Wired handset
Product type	IP Phone
Product color	Black
Voice codecs	G.722, G.723, G.723.1, G.726, OPUS, iLBC
Volume control	Digital
Operating temperature (T-T)	-10 - 40 °C
Operating relative humidity (H-H)	10 - 95 %
Cables included	LAN (RJ-45)
Number of handles included	1 pc(s)
Front camera	No
Operating system installed	Linux

Weight and Dimensions

Depth	212 mm
Width	211.6 mm
Height	166.8 mm