Yealink W52P - Page 93

Call Features
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and land-line phone B ring. The LCD screen of DECT phone A and land-line phone B display the
incoming call information.
You can answer the incoming call on either DECT phone A or land-line phone B.
To answer another call when there is an active call on land-line phone B by handset A:
1. Press , , or the Accept soft key. The land-line phone B stops ringing.
The incoming call is answered, and the original call is placed on hold.
If the land-line phone B answer the incoming call, the DECT phone A stops ringing.
Note
Placing/Retrieving a Call on Hold
During the SCA call, two types of hold are available: public hold and private hold. When an SCA
call is placed on public hold, the held call is available for any shared location to retrieve. When
an SCA call is hold privately, the held call can only be retrieved from the shared location that
placed the call on hold.
Using Public Hold
To place an SCA call on public hold by handset A:
1. Press the Options soft key.
2. Select Hold, and then press the OK soft key.
The SCA call is placed on public hold.
You can retrieve the public held call on either DECT phone A or land-line phone B.
To retrieve a call placed on public hold by handset A:
- If the SCA call is placed on public hold on land-line phone B.
Press the SCA soft key on handset, and then select the held call.
Press the Resume soft key on handset to retrieve the call from land-line phone B.
- If the SCA call is placed on public hold on DECT phone A:
Press the Resume soft key on handset to retrieve the call directly.
If both DECT phone A and land-line phone B have an active call, and the call on land-line phone
B is placed on public hold, you can retrieve the call on DECT phone A.
To retrieve another call that placed on public hold by handset A:
1. Place the current call on hold.
2. Press the Line soft key, the screen displays the calls on held.
3. Press the Resume soft key to resume the held call on land-line phone B.
Make sure call waiting feature is enabled on phone A. For more information, refer to Call Waiting
on page 66.