Yealink W52P

User Guide for the W52P IP DECT Phone
68
Call Forward
You can enable call forward feature on a per-line basis. The handset will forward incoming calls
of the line to another party.
Three forwarding types:
 Always Forward: Incoming calls are immediately forwarded.
 Busy Forward: Incoming calls are immediately forwarded if the line is busy.
 No Answer Forward: Incoming calls are forwarded if not answered after a period of time.
Note
To enable call forward feature for a specific line via the handset:
1. Press to enter the main menu.
2. Select Call Features->Call Forward.
The LCD screen displays the incoming lines currently assigned to the handset. The default
incoming line is highlighted and followed by a left arrow.
3. Press or to highlight the desired line, and then press the OK soft key.
4. Press or to highlight the desired forwarding type, and then press the OK soft
key.
5. Press or to select Enabled from the Status field.
6. Enter the destination number you want to forward incoming calls to in the Target field.
7. Press or to select the desired ring time to wait before forwarding from the After
Ring Time field (only available for No Answer Forward).
8. Press the Save soft key to accept the change.
The icon on the status bar indicates call forward feature is enabled.
If Always Forward is selected, there is no prompts display on the LCD screen when the line
receives an incoming call. The incoming call is logged in the Received Calls list.
Call forward is configurable via web user interface at the path Features->Forward&DND.
Note
Call Transfer
You can transfer an external incoming call to another party in one of the following ways:
 Blind Transfer: Transfer a call directly to another party without consulting.
 Semi-Attended Transfer: Transfer a call when receiving the ring-back.
Call forward feature may be overridden by the server settings. For more information, contact your
system administrator.
The call forward feature takes effect on the incoming lines that assigned to the handset. For more
information on assigning incoming lines, refer to Incoming Lines on page 51.