Application Deployment
111
Performing an Enterprise Reset
An Enterprise Reset erases all user data in the /data partition, including data in the primary storage
locations (
/sdcard and emulated storage).
Before performing an Enterprise Reset, provision all necessary configuration files and restore after the
reset.
Perform Enterprise Reset from the device settings, using a microSD card, or using ADB.
Performing an Enterprise Reset from Device Settings
1. Go to Settings.
2. Touch System > Reset options > Erase all data (enterprise reset).
3. Touch Erase all data twice to confirm the Enterprise Reset.
Downloading the Enterprise Reset Package
1. Go to the Zebra Support & Downloads web site, www.zebra.com/support.
2. Download the Enterprise Reset file to a host computer.
Performing an Enterprise Reset Using microSD Card
1. Copy the Enterprise Reset zip file to the root of the microSD card.
• Copy the zip file to a microSD card using a host computer and then installing the microSD card into
the device (see Inserting the microSD Card (Optional) on page 18 for more information).
• Connect the device with a microSD card already installed to the host computer and copy zip file to
the microSD card. See USB Communication on page 32 for more information. Disconnect the
device from the host computer.
2. Press and hold the Reset button until you get Restart option, release Reset button as you get option.
3. Touch Restart.
4. Press and hold the Number 1 button. System Recovery screen appears.
5. Press the Number 2 button to navigate to Apply upgrade from SD card or Apply downgrade from
SD card.
6. Press the Number 1 button.
7. Use the Number 2 button to navigate to Full OTA Package.
8. Press the Number 1 button.
9. Use the Number 2 button to navigate to the Enterprise Reset file.
10. Press the Number 1 button. The Enterprise Reset occurs and then the device returns to the Recovery
screen.
11. Press the Number 1 button to reboot the device.
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