Application Deployment
112
Performing an Enterprise Reset Using ADB
1. Connect the device to a host computer using the USB cable.
2. Go to Settings.
3. Touch System > Advanced > Developer options.
4. Slide the switch to the ON position.
5. Touch USB Debugging. The Allow USB debugging? dialog box appears.
6. Touch OK.
7. On the host computer, open a command prompt window and type:
adb devices.
The following displays:
List of devices attached
XXXXXXXXXXXXXXX device
(where XXXXXXXXXXXXXXX is the device number).
NOTE: If device number does not appear, ensure that ADB drivers are installed properly.
8. Type:
adb reboot recovery
9. Press Enter. The System Recovery screen appears on the device.
10. Press the Number 2 button to navigate to Apply upgrade from adb or Apply downgrade from adb.
11. Press the Number 1 button.
12. Use the Number 2 button to navigate to Full OTA Package.
13. Press the Number 1 button.
14. On the host computer command prompt window type:
adb sideload <file>
where: <file> = the path and filename of the zip file.
15. Press Enter. The Enterprise Reset package installs and then the Recovery screen appears.
16. Press the Number 1 button to reboot the device.
17. Disconnect the USB cable from the device.
Performing a Factory Reset
A Factory Reset erases all data in the /data and /enterprise partitions in internal storage and clears all
device settings. A Factory Reset returns the device to the last installed operating system image. To revert
to a previous operating system version, re-install that operating system image. See Performing a System
Update on page 109 for more information.
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