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Zybio Z3 - 8 Troubleshooting; Communication and Voltage Errors; Time, Mode, and Reagent Errors; Fluid Level and Floater Status Errors

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74
8 Troubleshooting
Error
Code
Troubleshooting
Solution
Abnormal
communication
0x01000001
Communication error.
Reconnect communication cable or
replace PCBA board.
Voltage Abnormal
0x01000002
AD out of range [2.44-2.55]V
/
System Time Error
0x01000004
The time indicated by the system
clock is earlier than 2000-01-01
1. Check whether the button cell of
the main control board is installed;
2. Replace with a new button cell, and
set up the date and time in the setup
screen. Save the settings, shut down
the analyzer and then restart;
3. If the error still exists after
restarting the analyzer, replace the
main control board.
Fail To Exit Sleeping
Mode
0x01000010
Diluent Expired
0x01000107
System time is later than expire time
Check reagent expire time, replace
and prime diluent.
Lyse Expired
0x01000108
System time is later than expire time
Check reagent expire time, replace
and prime Lyse.
Wastes Full
0x01000110
Floater status:
1. Check once in startup, and the
status is full;
2. Check for 3 times when the
analyzer is idled, and the results
all show that the status is full.
Check the floater, connecting cable.
Diluent Empty
0x01000114
The reagent detection reports no
diluent
Diluent Empty
0x01000115
The reagent detection reports no
diluent
Diluent is not
replaced
0x01000117
Lyse is not replaced
0x01000118
Voltage Abnormal
0x01000201
Digital board 56V out of range
[47.063.0] V, constant current:
51.5V ~ 61.5V
/
Voltage Abnormal
0x01000202
Digital board +12V out of range
[11.013.0]V, +12V: 10.5V ~ 13.5V
/
Voltage Abnormal
0x01000203
Digital board -12V out of range [-
14.0-9.0]V, -12V-13.5V ~ -10.5V
/
Background
Abnormal
0x01000702
Blank reading is out of range
WBC≤0.2 *10^9 / L
RBC≤0.02*10^12/ LHGB≤1 g / L
HCT≤0.5 %PLT≤5*10^9 / L
Retest or maintenance
HGB Blank Voltage
Abnormal
0x01000801
1, HGB voltage out of range [3.85
4.85]V
2, HGB higher than 4.85V
Adjust HGB gain or maintenance
WBC chamber.
Vacuum Pressure
Abnormal
0x01000804
Vacuum Pressure is not in range
/

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