Chapter 24 Troubleshooting
LTE3302-M432 & LTE3312-M432 User’s Guide
157
24.5 WiFi Connections
I cannot access the LTE Device or ping any computer from the WLAN.
1 Make sure the wireless LAN is enabled on the LTE Device.
2 Make sure the wireless adapter on your computer is working properly.
3 Make sure the wireless adapter installed on your computer is IEEE 802.11 compatible and supports the
same wireless standard as the LTE Device.
4 Make sure your computer (with a wireless adapter installed) is within the transmission range of the LTE
Device.
5 Check that both the LTE Device and the wireless adapter on your computer are using the same WiFi and
WiFi security settings.
I set up URL keyword blocking, but I can still access a website that should be blocked.
Make sure that the keywords are listed in the rule’s Keyword List.
What factors may cause intermittent or unstable WiFi connection? How can I solve this problem?
The following factors may cause interference:
• Obstacles: walls, ceilings, furniture, and so on.
• Building Materials: metal doors, aluminum studs.
• Electrical devices: microwaves, monitors, electric motors, cordless phones, and other wireless devices.
To optimize the speed and quality of your wireless connection, you can:
• Move your wireless device closer to the AP if the signal strength is low.
• Reduce wireless interference that may be caused by other wireless networks or surrounding wireless
electronics such as cordless phones.
• Place the AP where there are minimum obstacles (such as walls and ceilings) between the AP and
the wireless client.
• Reduce the number of wireless clients connecting to the same AP simultaneously, or add additional
APs if necessary.
Try closing some programs that use the Internet, especially peer-to-peer applications. If the wireless
client is sending or receiving a lot of information, it may have too many programs open that use the
Internet.
To Next Page
Loading...
