35
Agilent 5977B Series MSD
Troubleshooting and Maintenance Manual
Agilent Technologies
2
General Troubleshooting
Instrument State 36
Troubleshooting Tips and Tricks 37
General Symptoms 38
Chromatographic Symptoms 40
Mass Spectral Symptoms 45
Pressure Symptoms 49
Temperature Symptoms 52
Error Messages 54
Air Leaks 60
Contamination 61
This chapter discusses how to identify the symptoms and causes of the most
common problems experienced by users with your MSD. See “CI
Troubleshooting” on page 63 for help with CI-specific problems. For each
symptom, one or more possible causes are listed. In general, the causes listed
first are the most likely causes or the easiest to check and correct.
This chapter does not include corrective actions for the possible causes listed.
Some of the corrective actions required may be dangerous if performed
incorrectly. Do not attempt any corrective actions unless you are sure of the
correct procedure and the dangers involved. See the Troubleshooting section
in the online help and the other chapters in this manual for more information
If the material in this chapter and in the online help does not to help you
diagnose your problem, contact your Agilent Technologies service
representative.
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