User Manual    California Instruments 
118  CSW Series 
6. Service 
6.1 Cleaning 
The exterior of the power source may be cleaned with a cloth dampened with a mild detergent 
and wrung out.  Disconnect mains power to the source before cleaning.  Do not spray water or 
other cleaning agents directly on the power source. 
6.2 General 
This section describes the suggested maintenance and troubleshooting procedures.  The 
troubleshooting procedure is divided into two sections.  The first section deals with basic 
operation and connection of the equipment.  The second section requires opening the unit and 
using LED indicators and a simple multimeter to troubleshoot the unit down to the module level.  
Only a qualified electronic technician should attempt this level troubleshooting. 
6.3 Basic operation 
PARAGRAPH  PROBLEM 
7.3.1  Excessive Output Voltage 
7.3.2  Poor Output Voltage Regulation 
7.3.3  Overload Light On 
7.3.4 Distorted Output 
7.3.5  Unit Shuts Down After 1-2 Seconds  
7.3.6  No Output and no lights on front panel 
7.3.7  No output, but front panel controller is active. 
Table 6-1: Basic Symptoms 
 
6.3.1  Excessive Output Voltage 
CAUSE  SOLUTION 
External sense not connected(If used)  Connect external sense wires from TB3 on 
rear panel to the AC power outlet TB2 
Voltage on Output Terminal Block is 
higher than that on Sense Terminal Block 
If the External Sense is connected to the 
load the voltage output on TB2 will be 
higher when the output is loaded 
If the voltage is measured with an External 
DVM from Line to Line it will be higher 
than the programmed voltage 
Connect the External DVM from Line to 
Neutral on the Output Sense Terminal 
Block, TB3) for the correct voltage. 
6.3.2  Poor Output Voltage Regulation 
CAUSE  SOLUTION 
Unit is overloaded  Remove overload 
Unit is programmed to wrong voltage 
range. 
Select correct voltage range. 
Input line has fallen below spec. limit.  Check input supply voltage. 
Output Sense lines not connected to load  Connect Output Sense (TB3) to the load.