ID C. T. Long text Testing: Error Source & Action
E265
E R Measured value out of
valid range for one or
more pads.
Non-realistic data was collected.
A.) Ensure that the strip type selected in
settings is being used (Chapter 11.6).
B.) Check strip quality
Check the expiry date of the strip.
Remove the defective strip and discard.
Probably the strip was not shipped or
stored in the proper humidity, temperature,
or light conditions.
Repeat the test using a new test strip from
a new vial.
E264
E R Strip position error. Strip
position check failed
after the measurement.
Strip moved from its initial position during
testing.
Repeat the test ensuring the strip is cor-
rectly positioned on the test strip tray:
slide strip to the end of the channel.
E263
E R Temperature was out
of allowed range during
measurement.
Test was performed outside the operation
range.
Ensure the proper environmental condi-
tions. Repeat the test using a new test
strip
E261
E R Strip is (partially) dry. Strip was (partially) dry.
Repeat the test ensuring that the new strip
including the nearest pad to the handle
(the last pad) has been in contact with the
sample
E260
E R No strip is present. Stor-
ing commented item
without real values.
No strip was presented during measure-
ment.
Result is only saved to enable comment
input.
13.1.2 Software Update: List of Errors and Information Messages
SW Update Long text Action
ID C. T.
I502
I U The system is already up
to date.
N/A
I503
I U SW update is not found.
Please insert USB drive
with SW package.
According to the description.
I504
I U Software update pack-
age was found. Press
“Update” button to start
process.
According to the description.
E596
E U Update was failed. Check and verify the software update
sources on the media. Restart update.
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