ID C. T. Long text Testing: Error Source & Action
E271
E R Strip error while calculat-
ing the results of meas-
urement
A.) Not the proper test strip type was
used.
Ensure that the strip type selected in set-
tings is being used (Chapter 11.6). Repeat
the test with a new test strip.
B.) Test strip was placed downwards.
Repeat the test ensuring the strip is cor-
rectly positioned on the test strip tray with
the test pads facing up.
E270
E R Strip tray reference pad
error. Measured value out
of acceptable range!
Reference pad is contaminated or dam-
aged.
Clean the test strip tray and its reference
pad (Chapter 12.2 on Page 64) repeat the
test with a new test strip.
If the error remains, replace the test strip
tray with a spare one or request a new
one.
If the error remains, Contact your service
representative.
E269
E R Backlight is too strong.
Measurement is not
possible!
External light was too strong during test-
ing.
Reduce the intensity of the external light
or do not expose the tray directly with a
strong light source (i.e. direct sunlight or
lamp).
Repeat the test with a new test strip.
E268
E R Mechanical error. Stri-
pholder can’t go to home
position.
Testing failed due to mechanical error.
A.) Check if the test strip tray is placed
properly in the housing or remove any
obstacles from the path (Chapter 4.2.2).
B.) Clean the test strip tray (Chapter 12.2)
and replace.
Repeat the test with a new test strip.
E267
E R Home position error.
Step failure detected
after measurement.
Position count check failed after testing.
Check if the test strip tray is placed prop-
erly in the housing or remove any obsta-
cles from the path (Chapter 4.2.2).
Make sure that you do not push or pull the
tray during its movement.
Repeat the test with a new test strip.
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