DRAFT
September 25, 2007 1:07 am, 4376782_Maintain_the_System.fm
Chapter 6 Maintain the System
Infrequent Maintenance
Applied Biosystems StepOne
™
and StepOnePlus
™
Real-Time PCR Systems
Installation, Networking, and Maintenance Guide
124
Notes
Update the Windows Operating System
Visit the
StepOne
™
System Website
Applied Biosystems hosts a website devoted to the StepOne
™
and StepOnePlus
™
systems. For the latest services and support information for the instrument, go to:
info.appliedbiosystems.com/stepone
The website contains the latest software and documentation updates for the instrument
and analysis software.
At the system support page, you can:
• Submit a question directly to Technical Support
• Order Applied Biosystems user documents, MSDSs, certificates of analysis, and
other related documents
• Download documents in Adobe portable document format (PDF)
• Obtain information about customer training
• Download software updates and patches for the instrument
How to
Determine the
Compatibility of
an Upgrade or
Update
Do not upgrade or update the Microsoft Windows
®
operating system of the computer
running the StepOne
™
software without first consulting the software release notes or the
Applied Biosystems website. Future versions of the Windows
®
operating system and
updates to the current operating system can conflict with the StepOne
™
software and
render the software inoperable.
1. From the desktop, open D:\Applied Biosystems\StepOne Software v2.0, double-
click release-notes.html, then read the StepOne
™
Software Release Notes for the
compatibility of interest.
2. If the release notes do not mention the compatibility, use an internet browser to visit
www.AppliedBiosystems.com/StepOne, then search the system website for the
compatibility of interest.
3. If the website does not contain the information of interest, contact
Applied Biosystems for the information (see “How to Obtain Support” on page x).
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