Applied Biosystems StepOne - How to Troubleshoot the Installation

Appendix A
127
Applied Biosystems StepOne
™
and StepOnePlus
™
Real-Time PCR Systems
Installation, Networking, and Maintenance Guide
Notes
DRAFT September 25, 2007 1:07 am, 4376782_Troubleshoot.fm
How to Troubleshoot the Installation
This appendix covers:
■ StepOne
™
Software Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
■ Network Connection Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
■ Background Calibration Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
■ Dye Calibration Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Note: For more information about any of the topics discussed in this guide, access the
Help from within the Applied Biosystems StepOne
™
Real-Time PCR System Software
by pressing F1, or clicking in the toolbar, or selecting HelpStepOne Software
Help.