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Applied Biosystems StepOne User Manual

Applied Biosystems StepOne
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DRAFT
September 25, 2007 1:07 am, 4376782_Troubleshoot.fm
Appendix A How to Troubleshoot the Installation
StepOne
Software Problems
Applied Biosystems StepOne
and StepOnePlus
Real-Time PCR Systems
Installation, Networking, and Maintenance Guide
128
Notes
StepOne
Software Problems
If you encounter errors during the installation of the StepOne
software, uninstall the
software before reinstalling it.
Uninstall the
StepOne
Software
1. Log onto the operating system as Administrator, or as a member of the
Administrators user group.
IMPORTANT! If you are installing the StepOne
software, you must log onto the
Windows
®
operating system using a user account that belongs to the Administrators
user group.
2. Remove the StepOne
software:
a. In the desktop, select StartControl PanelAdd/Remove Programs.
b. In the Add/Remove Programs dialog box, select StepOne
software, then
click
Change/Remove
.
c. In the Welcome page of the InstallShield Wizard dialog box, select Remove.
d. In the Confirm Uninstall dialog box, click
OK
.
e. When the uninstallation is complete, then click Finish.
f. Close the Add/Remove Programs dialog box.
3. Restart the computer and log in as Administrator, or as a member of the
Administrators user group.
4. Reinstall the StepOne
software.
If the StepOne
software installation continues to fail, reimage the computer and
repeat the installation.

Table of Contents

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Applied Biosystems StepOne Specifications

General IconGeneral
BrandApplied Biosystems
ModelStepOne
CategoryLaboratory Equipment
LanguageEnglish

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