118118
Warnings
Installation
Use
Code
shown
Cause Consequences
Diagnostics and
troubleshooting
Err
P.52.8
PFC fault Heat pump stops.
Heating via electric
backup.
Replace the outside unit board.
The error may be caused by
voltage surges due to storms.
The error is reset if there is a
power outage.
Err
P.53.1
Fan fault Heat pump stops.
Heating via electric
backup.
Ensure fan can freely move.
Check fan motor and wiring.
Err
P.56
The outdoor unit is
not the correct ver-
sion
Heat pump stops.
Heating via electric
backup.
Check the compressor probe
13.2. Other malfunctions without error codes being displayed
Malfunction
observed
Possible cause
Diagnostics and
troubleshooting
No heating
No hot water.
• Water heater is not sup-
plied with power: fuses,
cables, etc.
• Heating element or its
cables do not work
• Ensure the water heater’s
cables are live.
• Check whether the water
heater is powered on.
Amount of hot
water
Insucient.
• Water heater is
under-dimensioned.
• Operate in manual mode.
• Loss of water in the hot
water network.
• Return loop
• Switch the product to pro-
gramming mode with two
time slots per day.