AudioCodes 445HD - Disabling Handset Mode; A.3.10 Changing Phone Screen Backlight Timeout

Administrator's Manual A. Configuring Phones in Server-Specific Deployments
Version 3.4.3 203 400HD Series IP Phones
A.3.9 Disabling Handset Mode
Administrators can disable handset mode parameter 'voip/handset_mode/enabled' whose
default is enabled.
Some call centers don't want agents to work with any device other than headsets. In this
case, their administrators can change the parameter default to disabled.
Note: Some call centers don't even connnect the handsets to the phones. In this case,
even though the handsets are not physically connected to the phones, admininstrators
should disable the new parameter.
 To disable handset mode:
 Use the table as reference.
Table A-20: BroadSoft Server - Shared Call Appearance Add
Parameter Description
voip/handset_mode/enabled
When disabled 0,
the handset becomes
unavailable. Configure either:
 1 = Enabled (default)

0
= Disabled
A.3.10 Changing Phone Screen Backlight Timeout
Call center administrators can use a configuration file parameter to change phone screens’
backlight timeout. A phone screen's backlight timeout can also be changed on the phone by
the user, unless the call center administrator has disabled the possibility with the
configuration file parameter personal_settings/menu/backlight_timeout/enabled (see
Section 6.3 for more information about disabling phone hard keys and softkeys).
 To change the backlight timeout:
 Use the table as reference.
Table 10-21: Backlight Timeout
Parameter Description
system/lcd/backlight/timeout
Range: 0-6
0 = Always On
1 = 10 seconds (default)
2 = 20 seconds
3 = 30 seconds
4 = 40 seconds
5 = 50 seconds
6 = 60 seconds