Icon Description
Indicates that the call is using a wideband codec for good voice
quality.
Indicates a low network performance or presence of local network
issues that might result in lower call quality.
Indicates that the user enabled the LNCC feature.
User can control the number of concurrent incoming calls by using
the Limit Number of Concurrent Calls (LNCC) feature that
changes the Multiple Call Appearance deskphone to a Single Call
Appearance deskphone. If the user receives an incoming call
when the LNCC feature is active and the user is already on a call,
the caller gets the busy tone.
Presence icons
These icons indicate the status of a contact whose presence you are tracking.
Icon Name Description
Available User is available and can
communicate.
On a call User is on a call.
Busy User is busy.
Away User is away from the deskphone.
Do not Disturb User does not want to
communicate.
Out of Office/Offline Out of Office: User is out from the
office.
Offline: User wants to appear
invisible.
Unknown The presence status of the user is
unknown or the deskphone is not
registered.
The deskphone displays presence icons only when you set up the option of tracking presence of a
contact. You can set up the option while adding or editing the contact details.
Note:
Presence tracking is available only if the administrator configured the feature for you.
Introduction to 9621G and 9641G SIP deskphones
16 Using Avaya 9621G/9641G IP Deskphones SIP January 2015
Comments? infodev@avaya.com
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