Extended searching
About this task
If your system administrator has set up a corporate contact list or database and has made the
extended searching feature available, you can make a call to other users in your system by name.
Depending on the language displayed, a touch-based deskphone may or may not display the on-
screen keyboard for entry of search criteria. Deskphones using English and other Latin-based
languages display the on-screen keyboard. If your deskphone display language is set to a non-
Latin-based language (for example, Hebrew or Korean) the on-screen keyboard does not display;
use the dialpad to enter your search criteria instead.
Procedure
1. Press Contacts.
2. Touch More > Search.
3. Use the dialpad keys or the on-screen keyboard to enter all or part of the first and last name
of the person that you want to call.
4. If you are using the on-screen keyboard, touch the checkmark to start the search. Otherwise,
touch Search to start the search.
5. If the search displays the name and number of the person that you want to call, touch the
line on which the name appears, and touch an appropriate softkey from the following
sofkeys:
• Call: To dial the number of the selected person.
• Details: To see detailed information about the selected person.
• Cancel: To return to the Search screen.
6. If the search does not locate the person that you are searching, touch Cancel, and use this
procedure to perform a different search. For example, if you entered a partial first and last
name, enter the name in its entirety and search again.
Viewing contact details
Procedure
1. Press
Contacts.
2. Find the contact you want to view either by typing the first few letters or scrolling or use the
searchbox.
3. If you have entered more than one number for a contact, tap the Details button on the
Contact line to see all phone numbers for this person.
Using Details is the only way to view or dial a second or third number for a contact.
Using the contacts feature
58 Using Avaya 9621G/9641G IP Deskphones SIP January 2015
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