Chapter 4: Making a call
About this task
If you are not on a call, dial the number you want to call. If you have earlier configured the dialing
option to "editable" you can edit the number as you enter it, then call it using softkeys; see Making a
call using edit dialing on page 42 for information. Use the Phone screen to view and manage calls.
Press Phone to view the main Phone screen. When the phone displays the Phone screen, press
Phone to move to the top of the call appearance list; press Phone again to display the Home
screen.
Procedure
1. Lift the handset, or press Speaker or Headset (if applicable) or touch an idle call
appearance line.
2. Dial the number you want to call. If you have a favorite icon on the Home screen for the
person you want to call, tap that icon to initiate dialing.
Making an emergency call
About this task
If your administrator configured emergency calling for your deskphone, the Phone
screen displays
an Emerg softkey to immediately connect you with a preset emergency services number.
Note:
You can make an emergency call when your deskphone is logged out only if your administrator
configured this feature for you.
Important:
During phone failover, when the phone switches between system servers due to a system
failure, the Emergency softkey might not be available until your phone connects to an alternate
server. This process might take a few seconds.
Procedure
1. On the Phone screen, tap Emerg.
2. Tap Yes when the deskphone displays a prompt.
Some call servers call back to confirm the emergency status. The phone automatically
answers the incoming call on the speaker by going off-hook.
40 Using Avaya 9621G/9641G IP Deskphones SIP January 2015
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