Chapter 6: Standard call related features
Your deskphone offers standard call-related features such as muting a call, transferring a call,
forwarding calls, and conferencing.
Depending on the action you want to perform, either press the appropriate button on the phone or
tap the appropriate softkey while on a call.
Muting a call
About this task
While on a call, you can mute the microphone of your phone so that the other party cannot hear you.
You can configure your deskphone to alert you if your dekphone is on mute. The alert can be an
audible beep and a visible indication on the top line of your deskphone.
Procedure
1. Press
Mute during a call so that the other person on the call cannot hear you.
2. Press Mute again to unmute the call.
Note:
If a call is on mute and you switch between the handset, headset, or speakerphone, the
mute is turned off. When you mute the call, the Mute button light is on and the top line
displays the Mute icon.
Configuring mute alert
About this task
You can use the mute alert feature to get an alert if you start to speak while you have put your
phone on mute. The alert can be an audible beep and a visible indication on the top line of your
deskphone. This feature is available only when the Mute Alerting option is set to Audible, Visual, or
Both as described in Activating mute alerting on page 32 and you Mute an active call. Mute alerting
is turned off automatically when you press the Mute button to take the call off mute.
46 Using Avaya 9621G/9641G IP Deskphones SIP January 2015
Comments? infodev@avaya.com
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