Avaya 9621G - Chapter 11: Presence; Viewing contact presence status

3. Tap Edit.
4. Use the dialpad to enter the label text or the Autodial number.
5. Tap Save.
Setting up automatic call back
About this task
When an extension you call is busy, use Automatic Call Back to receive a return call automatically,
as soon as that extension is free.
Procedure
1. Gain access to the Features screen when you get a busy signal from the extension that you
called.
2. Scroll to Auto Callback.
3. Tap the corresponding line.
When you hang up the callback call, the feature deactivates automatically.
Making an auto intercom call
About this task
Use the Auto-Intercom feature to call a specific extension or intercom group.
Procedure
1. Before dialing, scroll right from the Phone screen to access the Features screen.
2.
If necessary, scroll to Auto Icom and touch that feature.
Two numbers display with the Auto Icom feature, for example “Auto icom 2 3”. The first
number denotes the intercom group number for the Dial Intercom feature. The next number
denotes the extension your administrator has predefined as your automatic intercom
destination extension.
3. Touch the number(s) that corresponds to the destination extension.
4. Touch Enter to activate the intercom call to that extension, where the call appearance
identifies the incoming call with your name followed by ICOM.
Setting up automatic call back
January 2015 Using Avaya 9621G/9641G IP Deskphones SIP 79
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