Avaya 9621G - Chapter 16: About Team Button

Chapter 16: About Team Button
If the administrator configured the Team Button feature for your deskphone, you can monitor
another deskphone to:
• See if the monitored deskphone redirects calls to any other deskphone
•
See if the monitored deskphone has an active call
• See if the monitored deskphone has an incoming ringing call
• Answer any of the calls that are ringing on the monitored deskphone
• Make a speed dial call to the monitored deskphone by pressing the Team Button softkey when
the monitored deskphone does not have an active call
• Transfer an active call to the monitored deskphone by pressing the Team Button softkey
The call redirection feature, SAC, CFWD, or ECF, might be active on the monitored deskphone. The
monitoring deskphone can override call redirection when speed dialing or transferring an active call
to the monitored deskphone. The override feature ensures that the call made to the monitored
deskphone rings on the monitored deskphone and is not routed to the redirected number.
To override call redirection, the administrator must configure on SMGR:
• The monitored deskphone setting that enables the monitoring deskphone to override call
redirection directly or through a choice provided to the user
• The monitoring deskphone setting that enables the deskphone to override the call redirection
feature that is active on a monitored deskphone
For more information to set the overriding permission on SMGR, see Administering Avaya Aura
®
System Manager.
.
Icon Indication
The monitored extension is idle.
The monitored extension is on another call.
The monitored extension is idle, but the user has forwarded all incoming calls to a
different extension.
88 Using Avaya 9621G/9641G IP Deskphones SIP January 2015
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