Avaya 9621G - Chapter 10: Presence; Viewing Contact Presence Status

Chapter 10: Presence
If your administrator enabled the presence feature for your deskphone, the deskphone displays your
presence information on the top line. With the Presence feature, you can:
• Track the presence information of a contact for whom you set the Track Presence option to
Yes. You can turn on the
Track Presence option for a contact while adding a contact or editing
the contact details. For more information about adding and editing a contact, see the chapter
Using the contacts feature.
• Manually change your presence status.
You can use the Track Presence feature to view presence information of users in your Contacts list.
With the Track Presence feature, you can see whether the person you want to get in touch with is
available or not, and receive an indication of when that person is available to receive a call. In
addition, when you are on a call, other users can see that you are busy and can call you later, or
contact you using another method.
Related Links
Viewing contact presence status on page 66
Changing the presence status on page 67
Enabling SAC when DND is active on page 67
Enabling Away Timer on page 68
Viewing contact presence status
Procedure
1. Press
Contacts.
2. Scroll to the required contact.
The deskphone displays presence icon for the contact to show the status.
For more information on presence icons, see
Presence icons on page 16.
For more information on presence icons, see BROKEN LINK: About icons.
Related Links
Presence on page 66
66 Using Avaya 9621G/9641G IP Deskphones SIP January 2015
Comments? infodev@avaya.com