Depending on the Mute Alerting setting you choose, the Phone screen provides the following
feedback actions and options:
• Audible — If you put a call on mute and start speaking, after 15 seconds, the phone produces
a beep to notify you that you have muted your phone.
•
Visual — If you put a call on mute and start speaking, after 15 seconds, the phones displays a
message that reads “Phone is on mute” on the phone status line.
• Both — Combines the actions and options of both audible and visual alerting.
When you put a call on mute, the phone displays the status of your Mute Alert settings in one of the
call appearance lines. If you have enabled Mute Alert, the phone displays “Mute Alert on.” If you
have disabled Mute Alert, the phone displays “Mute Alert off.”
Procedure
1. To turn the Mute Alert feature off, touch the Mute Alert on line.
2. To turn the Mute Alert feature on, touch the Mute Alert off line.
Putting a call on hold
Procedure
1.
If you are not active on the line you want to put on hold, tap that line.
2.
Tap Hold.
Note:
The phone might display a hold timer when you put a call on hold.
For more information,
see Configuring call timers on page 23.
3. Tap Resume
or the call appearance of the held call to retrieve the call.
Your system
administrator might have administered the Hold Recall feature, which alerts you visually and
with a priority ring to remind you of a held call after a certain period of time.
Making an unattended transfer
Before you begin
You must answer the call before transferring the call to another deskphone
About this task
An unattended transfer is when you transfer an active call to another deskphone without announcing
the call transfer. If the administrator enabled the Transfer on Hang-up feature, you can complete the
call transfer by disconnecting the deskphone through any of the following methods:
• Put the handset on the cradle
•
Press Speaker
Putting a call on hold
January 2015 Using Avaya 9621G/9641G IP Deskphones SIP 47
Comments? infodev@avaya.com
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