Upgrade Over the Air (OTA Upgrade) – Interactive Mode .................................................................. 72
Upgrade via PC – Interactive mode .................................................................................................. 72
Upgrade via USB key – Automatic Mode .......................................................................................... 73
Upgrade via Web – Automatic Mode ................................................................................................ 73
Upgrade via Conferencing Management – Automatic Mode ............................................................... 74
How to Upgrade from A7 to A10 (On the Field)........................................................................................ 74
How to upgrade from A7 to A10 via OTA .......................................................................................... 74
How to upgrade from A7 to A10 Manually ......................................................................................... 75
Upgrade from A7* to A10 via USB Key ............................................................................................. 76
Upgrade from A7* to A10 via PC ...................................................................................................... 76
Update from A7* to A10 via Web...................................................................................................... 76
Upgrade from A7* to A10 via Avaya Management Server .................................................................. 76
Upgrade from A10........................................................................................................................... 77
Software Downgrade ............................................................................................................................. 77
Integrating with Other Components............................................................................................ 78
Resolved Issues................................................................................................................................ 79
Known Issues .................................................................................................................................... 80
General Troubleshooting for SIP/H.323 Cloud Services ........................................................................... 90
Common UX Shortcuts ................................................................................................................... 93
Remote-control Shortcuts ...................................................................................................................... 93
Keyboard Shortcuts ............................................................................................................................... 93
Common Troubleshooting ...................................................................................................................... 95
Avaya Policy for GDPR ................................................................................................................... 96
Additional References..................................................................................................................... 97
Copyright, Licensing and Credits ................................................................................................ 98
Disclaimers ........................................................................................................................................... 98
Documentation Disclaimer ............................................................................................................... 98
Link Disclaimer ............................................................................................................................... 98
Third-Party Products Disclaimer ....................................................................................................... 98
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