• Insert IP address of the codec unit to upgrade in the Codec Unit IP address field.
• Press “Start” button in the app.
Figure 125: Software Upgrade Application
• Do not turnoff or unplug the codec unit, until it completes the upgrade.
• The application will signal that the software package transfer is completed. Wait until the
codec unit applies the updates contained in the package and the CU360 Video-
collaboration Application restarts, by checking the progress on the CU360 App graphical
interface (monitor screen).
• This procedure is completed when you see the initial graphical menu of the CU360 App
displayed continuously for at least one minute after the app is restarted.
• If the app does not restart but it shows an indication to repeat the upgrade, press the
“Start” button again.
Figure 126: End Upgrade Message
Upgrade via USB key – Automatic Mode
• Save the CU-360_Vx_y_z.exe file containing the software package in an USB key or
storage
• Plug the key in the back of the codec unit when it is not in a call.
• To upgrade from an USB key, the version file must be named CU-360_Vx_y_z.exe. Do
not change version file name, otherwise the package will not be recognized.
• Do not turnoff or unplug the codec unit, until it completes the upgrade.
• The application will signal that the software package transfer is completed. Wait until the
codec unit applies the updates contained in the package and the CU360 App restarts, by
checking the progress on the CU360 App graphical interface (monitor screen). Please
note that the code unit will not reboot.
• This procedure is completed when you see the initial graphical menu of the CU360 App
displayed continuously for at least one minute after the app is restarted.
Upgrade via Web – Automatic Mode
• Save the CU-360_Vx_y_z.exe file containing the software package in your computer or
mobile storage
• Open a Browser on your computer or mobile device
• To login into the Codec Unit with a web browser, browse to https://<Codec_IP_Address>
• The default credentials are User: Admin, Password: 1234
• Using the Web Client, go to Administrator Settings > Utilities > Software Update and
press Next
• Browse for the file (.exe) saved locally on your computer and upload it to the web
browser. Once uploaded press Upload-Install.
• The file will be uploaded to your unit (Status percentage shows how many bytes have
been transferred) and then installed.
• Follow the progress of the update on the web browser. At the end of the installation the
web client might disconnect. Wait automatic reconnection or press F5. You might need to
login again.
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