Avaya CU360 - Third-Party App Troubleshooting; Troubleshooting Errors for Play Store Installation; Interop with Third-Party Apps

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Release Notes for Avaya Collaboration Unit CU360 Installing Third-Party Apps 66
Troubleshooting Errors for Play Store Installation
If you see “This device isn’t Play Protect Certified” notice as below, when opening the Play Store
App, please follow below steps.
• Launch again Apps Provider and follow the instructions.
• If above steps do not solve, launch AppsProvider and press Remove. Then repeat all the
AppsProvider procedure from scratch.
• If AppsProvider Remove option is not present, go to Android Settings > Apps >
AppsProvider>Storage and Cache>Clear Storage.
• If nothing else solves, Settings>Reset options> Erase all data (factory reset) and repeat
the procedure from the beginning.
AppsProvider FAQ
Q – What happens if I upgrade my CU360 to a new release? Will installed Google Apps be
deleted?
A – Your Google installed apps will be preserved in future CU360 software upgrades.
Q – How can I remove the installation of the Google Play Store and services?
A – Launch AppsProvider and press REMOVE. This will not remove the other applications
installed through the Google Play Store. To remove all the customer installed apps, you need to
wipe all device data, through Android Settings or forcing the device in recovery mode,
ANDROID SETTINGS > SYSTEM> RESET OPTIONS > ERASE ALL DATA (FACTORY RESET)
or you can activate Recovery mode and select Wipe Data/Factory Reset, via
OS RECOVERY MODE >WIPE DATA/FACTORY RESET
Installing App from Common Android Stores
It is possible to install apps even without the Google Play Store and Google Services Framework
support by accessing common Android app Stores through the default Web Browser.
To launch the default Web Browser, minimize the CU360 app by pressing the Back key, then click
on the “lion” icon at the bottom right of the desktop. The default browser will launch.
Browse to http://localhost:8080/web2/#/stores
Figure 122: Web Browser Link to App Stores
If you want to install an app from an app store, search for the app and download it (choose “arm”
and “nodpi” in case of multiple choices).
Interop with Third-Party Apps
The following table summarizes the results of some test performed with third-party cloud services.
See also “Cloud Video Services” for details about using CU360 App with third-party services. All
the Third-Party apps listed below can enjoy ePTZ of the local camera using the remote-control.