The file name of the upgrade package is in the CU-360_Vx_y_z.exe format. Do not change the
file name.
Before you begin
• Save the Avaya IX
™
CU360 software upgrade package in the computer.
• Ensure that the computer is connected to LAN.
Procedure
1. Run the Avaya IX
™
CU360 software upgrade executable file.
Avaya IX
™
CU360 starts the software upgrade application.
2. Accept the terms and conditions of the software license.
3. Type the IP address of Avaya IX
™
CU360, and click Start.
Result
Avaya IX
™
CU360 starts the software upgrade process. After the upgrade process is complete, the
Avaya IX
™
CU360 restarts the video conferencing application.
If the Avaya IX
™
CU360 video conferencing application does not restart, the software upgrade
application might indicate that the upgrade process must be repeated.
Upgrading Avaya IX
™
CU360 using the web interface
About this task
You can use a computer or a mobile device to upgrade Avaya IX
™
CU360 using the web interface.
The file name of the upgrade package is in the CU-360_Vx_y_z.exe format. Do not change the
file name.
Before you begin
Save the Avaya IX
™
CU360 software upgrade package in the computer.
Procedure
1. Click Administrator Settings.
2. Click Utilities > Software Update.
3. Accept the terms and conditions of the software license, and click Next.
4. Click Browse file, and select the Avaya IX
™
CU360 software upgrade package file.
Avaya IX
™
CU360 uploads the software upgrade package file to the endpoint.
5. Click Upload-Install.
Result
Avaya IX
™
CU360 starts the software upgrade process. After the upgrade process is complete, the
web interface restarts. You might need to log in again.
Maintenance
April 2020 Installing and Administering Avaya IX Collaboration Unit CU360 120
Comments on this document? infodev@avaya.com