Avaya IX Collaboration Unit CU360 - Upgrading Avaya IX CU360 Using the Endpoint; Upgrading Avaya IX CU360 Using a USB Drive

Before you begin
Do the following:
• Download the software upgrade package from the Avaya PLDS at
https://plds.avaya.com/.
• Back up the current Avaya IX
™
CU360 configuration.
Procedure
1. Click Configure.
2. Click System Status > Software Upgrade.
3. Click Install.
Result
Avaya IX
™
CU360 starts the software upgrade process.
Next steps
After the software upgrade process is complete, if Avaya IX
™
CU360 cannot connect to the LAN or
WiFi network, repeat the upgrade process using a USB drive.
Upgrading Avaya IX
™
CU360 using a USB drive
About this task
The file name of the upgrade package is in the CU-360_Vx_y_z.exe format. Do not change the
file name.
Do not switch off Avaya IX
™
CU360 until the software upgrade process is complete.
Before you begin
• Save the Avaya IX
™
CU360 software upgrade package in the USB drive.
• Ensure that Avaya IX
™
CU360 is not active in a meeting.
Procedure
Plug in the USB drive in the USB port of Avaya IX
™
CU360.
Result
Avaya IX
™
CU360 automatically detects the USB drive and starts the software upgrade process.
After the upgrade process is complete, the Avaya IX
™
CU360 restarts the video conferencing
application.
Upgrading Avaya IX
™
CU360 using a computer
About this task
Use a computer connected to LAN to upgrade Avaya IX
™
CU360. If you use a wireless network,
the upgrade process might be very slow.
Avaya IX
™
CU360 software upgrades
April 2020 Installing and Administering Avaya IX Collaboration Unit CU360 119
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