Pro-Stcher User Manual Troubleshoong | 9.1
Problem/Symptom Correcve Measure
No display on the touch-screen monitor
LED near the baery symbol at the top
le-hand side of the screen is blue and the
Windows buon at the boom le-hand
corner of the screen is NOT lit.
The Pro-Stcher computer is powered o. Press
the Power buon at the top le-hand side of the
computer to turn it on.
LED near the baery symbol at the top le-
hand side of the screen is NOT lit and the
Windows buon at the boom le-hand
corner of the screen is NOT lit.
There is no power to the tablet computer. Ensure
the power cord to the Pro-Stcher is plugged into a
powered outlet on one end and the power supply under
the carriage on one of the Y branch ends of the power
cord. Also check that the round barrel connector is
plugged rmly into the mang cable connector under
the Pro-Stcher carriage.
If all cables are plugged in properly and the LED remains
o, press the Power buon on the top
le-hand side of the monitor.
The Windows buon is Orange or Blue. The computer may be in a standby or screen saver
mode. Tap the display to wake the system up. If that
does not work, press the Windows buon to wake it up.
The stch regulator cable is not connected properly
The Pro-Stcher moves but does not stch. Make sure the gray at stch regulator cable is plugged
into the back of the C-Pod, the encoder wheel on the
back wheel of the quilng machine, and the encoder
wheel on the carriage.
Check the black cable that connects the Pro-Stcher
to the machine encoder wheel. This cable has a 3-wire
connector at the end that plugs into the machine’s
stch regulator encoder circuit board aached to the
back le wheel of the quilng machine.
Verify the Pro-Stcher and the quilng machine are
communicang with each other by pressing Reconnect
Machine in the Sengs -> Advanced menu. If the two
systems are communicang, pressing the Full Stch or
Half Stch buons on the Pro-Stcher will result in the
quilng machine’s needle performing that funcon.
Check the gray stch regulator cable for damage
(the end of the cable that plugs into the C-Pod will have
one wire clipped – this is normal).
9. Troubleshoong