Troubleshooting
Basler A500k Series 6-1
PRELIMINARY
6 Troubleshooting
Fault finding using the camera LED is described in section 6.1.
6.1 LED
A500k cameras regularly perform self tests. Detected errors are signaled by blinking of the LED
on the back of the camera. The number of pulses indicate the detected error. If several error states
are present, the LED outputs the error codes in succession.
See Table 6-1 for the description of the pulses and the error states.
LED Description
Orange and on
Continuous
The camera has power and is OK.
3 pulses
ExSync has not changed state for 5 seconds or longer. If you are not supplying
an ExSync signal to the camera, this is a normal condition and should be ignored.
Otherwise check the cable and the ExSync generating device.
5 pulses
The Work Set could not be stored into a User set.
Please contact Basler support.
6 pulses
A User Set or the Factory Set could not be loaded into the Work Set.
Please contact Basler support.
7 pulses
A valid list of commands was not available.
Please contact Basler support.
8 pulses
The FPGA could not be configured. Please contact Basler Support
Table 6-1: Camera Status Indicators
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