92 | Error Codes
BioTek Instruments, Inc.
Error Codes
This section lists two types of error codes, instrument generated errors and software
errors when using the Liquid Handling Control™ (LHC) software on the computer.
Instrument errors are displayed in a message box by the LHC software, or in the
keypad LCD when running the dispenser manually.
If you haven’t already done so, review the Troubleshooting chapter
for less technical descriptions of the correctable error codes and
corrective action you can take to resolve them.
Instrument Error Codes
When an error code is displayed follow the prompts and try to resolve it. If the
dispenser does not respond as expected, turn off the dispenser. Upon restarting the
dispenser, you should be able to enter commands using the keypad or the LHC. If not,
contact BioTek TAC for support.
Use the table below to decipher the error code. For example, error
code 304 means the “Pump Cover is not in the safe position (closed
over the pump) for operation.” This meaning is extrapolated from the
error code table: 0304 <4 = Pump Motor> “interlock safety switch is
open.”
Motor Definitions: (shown as <motor> in error table)
Carrier Motor X – 1
Carrier Motor Y – 2
Dispense Arm Motor – 3
Pump Motor – 4
Error Name Code Brief Description
BTI_NO_ERROR 0000 No instrument errors detected
ABORT_ERROR 0100
Task was aborted
MOTOR_SENSOR_ERROR 0200
<motor> didn’t find opto sensor transition
MOTOR_INTERLOCK_ERROR 0300
<motor> interlock safety switch open
MOTOR_VERIFY_ERROR 0400
<motor> failed positional verify
MOTOR_NOT_HOMED_ERROR 0500
<motor> not homed successfully
MOTOR_IN_USE_ERROR 0600 <motor> currently in use
MOTOR_NOT_FOUND_ERROR 0700 <motor> doesn’t exist
CALIBRATION_ERR 0900 Calibration failed
INVALID_PLATE_TYPE_ERR 0A00 Invalid plate type selected
CNFG_DATA_ABSENT_ERR 0C01
Requested config/autocal data absent
CNFG_CHECKSUM_ERR 0C02
Calculated checksum didn’t match saved
checksum
CNFG_PARAMETER_ERR 0C03 Config parameter out of range
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