Brainlab KOLIBRI - Return Instructions

20 System User Guide Rev. 2.5 Kolibri Ver. 2.0
Malfunctions & Return Instructions
2.3.2 Return Instructions
Removing
Components
Only remove defective components if instructed by Brainlab support.
How to Return
Com
ponents
Ret
urn Addresses Brainlab Logistikzentrum
Brainlab Inc.
RMA Dept.
3 Westbrook Corporate Center
S
uite 400
Westchester, IL 60154
USA
Brainlab Ltd.
RMA Dept.
8/F
100 Queen’s Road Central
Hong Kong
RM
A Dept.
Marsstr. 6a
85551 Kirchheim-Heimstetten
Germany
Brainlab KK
RMA Dept.
Tamachi East Bldg 2F
3-2-16 Shibaura,
Minato-ku,
Tokyo 108-0023
Japan
Steps
1. Protect the component from further damage by wrapping it and packaging it in the com-
puter transportation case or a suitable box. If you are unsure about packing, contact
Brainlab support.
2. Complete and return the form that was faxed to you or that accompanied replacement
part.
3. Securely tape the box shut.
4. Ship the defective component to relevant return address or follow instructions given by
Brainlab support.