9-6
Error message
Error code
Error message Description
Remedy
1926
[Time for technical
maintenance
Contact service engineer]
Periodical maintenance and
inspection are needed now.
For help, please contact your dealer.
2010
[Please Replace Black
Ink Pouch]
The remaining black ink
volume is below the specified
amount.
Refill the black ink.
2011
[Please Replace Magenta
Ink Pouch]
The remaining magenta ink
volume is below the specified
amount.
Refill the magenta ink.
2012
[Please Replace Cyan Ink
Pouch]
The remaining cyan ink
volume is below the specified
amount.
Refill the cyan ink.
2013
[Please Replace Yellow
Ink Pouch]
The remaining yellow ink
volume is below the specified
amount.
Refill the yellow ink.
2014
[Please Replace White
Ink Pouch]
The remaining white ink
volume is below the specified
amount.
Refill the white ink.
2015
[Cleaning Solution Out -
Add More]
The remaining cleaning
solution volume is below the
specified amount.
Refill cleaning solution.
2050 [Temp Low]
The ambient temperature
decreases below the
operation assurance range
for the best print result.
Raise your room temperature.
2051 [Temp High]
The ambient temperature
rises above the operation
assurance range for the best
print result.
Lower your room temperature.
2055 [Humidity too Low]
The humidity is lower than
the operation assurance
range for the best print result.
Turn on the humidification function and wait for
a while.
2056 [Humidity too High]
The humidity is higher than
the operation assurance
range for the best print result.
Lower your room humidity.
2070
[Obstacle Sensed on the
Platen]
The obstacle sensor has
detected some obstacle on
the platen or print medium.
Remove such obstacle from the platen, flatten
its surface, and press the OK button to clear the
error.
2071
[Obstacle detected during
print]
The obstacle sensor has
detected some obstacle on
the platen or print medium
while printing.
Remove such obstacle from the platen, flatten
its surface, and press the OK button to clear the
error.
Perform test printing and check the ejection
from the head for any abnormalities.
If the ejection is abnormal, immediately perform
head cleaning to rectify the abnormality.
2072
[Platen is too low
Adjust the position]
The platen has been
detected to be too low when
attempting to start printing.
The gap between the medium's print surface
and the print head is too large. Make
adjustments by raising the platen.