TROUBLESHOOTING AND ROUTINE MAINTENANCE 21 - 2
CONNECTION
FAIL
You tried to poll a fax machine that is not in
Polled Waiting mode.
Check the other fax machine’s
polling setup.
COVER OPEN
The scanner cover is not closed completely. Pull the Scanner Cover Release
lever and lift the scanner cover and
then close it again.
DISCONNECTED
The other person or other person's fax machine
stopped the call.
Try to send or receive again.
DOC. COVER
OPEN
The document cover is open. Remove any paper from the ADF
and close the document cover, and
then press
Stop/Exit
.
HIGH
TEMPERATURE
The print heads are too warm. Allow the machine to cool down.
INK EMPTY
One or more of the ink cartridges is empty. The
machine will stop all print operations. While
memory is available, black and white faxes will
be received into memory. If a sending machine
has a colour fax, the machine's ‘handshake’ will
request that the fax be sent as black and white.
If the sending machine has the ability to convert
it, the colour fax will be received into memory as
a black and white fax. Only machine’s that are
connected with a USB cable will be able to
perform scan operations. MFC's that are
connected with a parallel cable, will not scan.
To ensure good print quality, the machine will
regularly clean the print heads. You can press
Ink
to start the cleaning process when needed.
(The cleaning process uses up ink and can
cause the ink to run out.)
(See Replacing the ink cartridge on
page 21-22.)
ERROR MESSAGES
ERROR
MESSAGE
CAUSE ACTION
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