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BRAVO Analyzer - User Manual
6Repair
6.1 General information
➣ Only Bruker service personnel is authorized to repair the BRAVO analyzer!
If your BRAVO analyzer is in need of repair, contact the Bruker service. For repair pur-
poses, the BRAVO analyzer needs to be returned to Bruker.
☞ For the Bruker service contact data, see section 1.10. For a complete list with the
addresses and telephone numbers of all Bruker headquarters, branch offices and
representations worldwide, visit our website www.brukeroptics.com.
6.2 Procedure
In case your BRAVO analyzer is in need of repair, proceed as follows:
1. Contact the Bruker service and notify us the problem.
2. Then, Bruker will send you a repair request form (RMA form).
3. Fill in this form completely and truthfully.
4. Clean the BRAVO analyzer thoroughly. In case you have analyzed substances
which are dangerous to health you have to decontaminate the BRAVO analyzer
completely before you return it to Bruker.
➣ Note that you have to confirm with the RMA form that the returned BRAVO analyzer
is free of any hazardous material (e.g. infectious, radioactive, toxic or corrosive
material).
Important note:
You have to ensure that the returned analyzer is completely free of
any hazardous material so that no person involved in repairing the BARVO ana-
lyzer will suffer temporary or permanent damage to their health. You assume full
responsibility if we determine a health risk caused by hazardous substances on
your BRAVO analyzer.
☞ For detailed information about how to clean and decontaminate the BRAVO ana-
lyzer, see chapter 5.
5. Return the RMA form together with the cleaned BRAVO analyzer to Bruker.
WARNING
Health hazard because of an unauthorized repair attempt by the user
➣ Do not attempt to repair the BRAVO analyzer. Otherwise there is a potential
health hazard (e.g. exposure tho hazardous laser radiation). Instead, proceed as
described in the following section 6.2.
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