Bruker bravo - Log in attempt failed; Barcode cannot be scanned

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BRAVO Analyzer - User Manual Bruker Optik GmbH
Troubleshooting 7
7.2.2 Log in attempt failed
7.2.3 Barcode cannot be scanned
Possible causes Solutions
You have entered the wrong username
and / or the wrong password.
Enter the correct username and / or pass-
word.
☞ For your login-data, contact the
responsible administrator.
The administrator has locked your user
record in OPUS.
Contact the responsible administrator.
Your user record has not yet been
transferred form the data station to the
BRAVO analyzer.
Contact the responsible administrator.
Possible causes Solutions
The distance between the barcode
label and the barcode scanner is too
short or too long.
Hold the BRAVO analyzer in such a way
that the barcode label is within the depth of
field range.
☞ For information about the depth of field
range, see section A.6.1
The window in front of the barcode
scanner is dirty, scratched or dam-
aged.
In case of a dirty barcode scanner window,
clean it.
In case of a scratched or damaged barcode
scanner window, contact the Bruker ser-
vice.
☞ For the service contact data, see
section 1.10. For detailed information
about the repair procedure, see
section 6.2.
Barcode label is dirty or damaged. In case of a dirty barcode label, clean it
carefully without damaging it.
Draft version