If the Problem Persists
95LW-08A
If the pr
oblem persists even after trying the troubleshooting methods, contact your dealer or service representative.
Do not disassemble or repair the machine yourself.
● Disassembling or r
epairing the machine yourself may void the warranty.
Checks Before Contacting Us
● Pr
oduct name (LBP122dw/ LBP121dn)
● Dealer purchased from
● Details of the problem (such as operation details and their results)
● Serial number
How to Look Up the Serial Number
[Home] screen on the operation panel [Device Status] [Serial Number]
● Y
ou can also check this information using Remote UI from a computer.
Managing the Machine from a
Computer (Remote UI)(P
. 178)
● You can also check this information on the label on the back of the machine.
Troubleshooting
339
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