Chapter 8
8-5
Paper size not detected.
Lift the release lever and
reload the paper.
03010000-200C Roll media loading size detection failure Reload the roll media.
Cannot adjust eccentric.
Press Online to clear the
error.
03863000-2822 Eccentricity correction disabled Check to see if paper has not jammed.
Sheet printing is selected.
Press Load/Eject and load
sheets.
03860002-2E02 Data with a cut sheet specification has been received
but no cut sheets are loaded.
Load cut sheets at the paper tray port.
Roll printing is selected,
but sheets are loaded.
Press OK, remove the
sheets, and load a roll.
03860002-2E0A Data with a roll media specification has been received
when a cut sheet tray is loaded.
Replace with roll media.
Roll printing is selected.
Press Load/Eject and load
a roll.
03060A00-2E00 Data with a roll media specification has been received
but no roll media are loaded.
Load roll media.
No Roll Feed Unit.
Turn printer off and
install roll feed unit.
03060A00-2E0E Roll media unit not installed Install the roll media unit.
The roll is empty.
Lift the release lever and
replace the roll.
03060A00-2E1B Roll media end Renew the supply of roll media.
Wrong paper feed slot for
this paper type.
Press Load/Eject and
reload the paper.
03061000-2E15 Paper type mismatch Check the type of paper that can be fed and reload the
paper.
Manual printing is
selected, but a roll is
loaded.
Press Load/Eject and
remove the roll.
03860001-2E0C Data with a cut sheet specification has been received
when roll media are loaded.
Load cut sheets at the paper tray port.
Hardware error.
03130031-2E23
Turn off printer, wait,
then turn on again.
03130031-2E23 Cutter unit failure Check the cutter unit.
Hardware error.
03130031-2E14
Turn off printer, wait,
then turn on again.
03130031-2F14 Writing to the ASIC register disabled Replace the main controller PCB
Hardware error.
03130031-2E16
Turn off printer, wait,
then turn on again.
03130031-2F16 Mist fan error Check the mist fan.
Hardware error.
03130031-2E17
Turn off printer, wait,
then turn on again.
03130031-2F17 Suction fan lock detection error Check the suction fan.
Hardware error.
03130031-2E20
Turn off printer, wait,
then turn on again.
03130031-2F20 Purge motor cam position error Check the purge unit.
Hardware error.
03130031-2E22
Turn off printer, wait,
then turn on again.
03130031-2F22 Pump travel timeout Check the purge unit.
Hardware error.
03130031-2E23
Turn off printer, wait,
then turn on again.
03130031-2F23 Purge motor error
Pump inoperable
Check the purge unit.
Hardware error.
03130031-2E25
Turn off printer, wait,
then turn on again.
03130031-2F25 Unable to detect the carriage motor home position Check the carriage unit. Check the linear encoder for
smears.
Hardware error.
03130031-2E26
Turn off printer, wait,
then turn on again.
03130031-2F26 Carriage inoperable Check the carriage unit and surrounding parts.
Display massage Code* Condition detected Action
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