Canon imagePROGRAF iPF815 - Roll Paper Cannot be Inserted into the Paper Feed Slot

The paper will drop to the floor or to the lower part of the printer.
Note
• If there is paper left in the lower part of the printer, push it to the floor with your fingers.
• If the paper does not drop to the floor or to the lower part of the printer, fold an A4 sheet three times,
insert it through the gap of the Platen (a) and the Paper Retainer (b), and push the jammed paper out.
5. Lower the Release Lever and close the Top Cover.
6. Turn the printer on. (See "Turning the Printer On and Off.") →P.694
Roll paper cannot be inserted into the Paper Feed Slot
Cause Corrective Action
The roll paper is warped. Straighten out curls and reload the roll.
Troubleshooting
> Problems Regarding Paper >
Roll paper cannot be inserted into the Paper Feed Slot iPF815
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