The edges of the paper are dirty
Cause Corrective Action
The Platen has become dirty after
borderless printing or printing on
small paper.
Open the Top Cover and clean the Platen.
(See "Cleaning Inside the Top Cover.") →P.837
The paper type as specified on the
printer does not match the type
specified in the printer driver.
Make sure the same paper type is specified on the printer as in the printer driver.
(See "Selecting the Paper Type (Roll).") →P.632
(See "Selecting the Paper Type (Sheet).") →P.650
Make sure the same paper type is specified in the printer driver as on the printer.
1. Hold down the Stop button for a second or more to cancel printing.
2. Change the paper type in the printer driver and try printing again.
The paper is wrinkled or warped. Straighten out the wrinkles or curls and reload the paper. Do not use paper that
has been printed on previously.
(See "Loading Rolls in the Printer.") →P.628
(See "Loading Sheets in the Printer.") →P.651
A cut line is printed because the
function to reduce cutting dust has
been activated.
If this function is not needed, deactivate CutDustReduct. through the printer
menu.
(See "Main Menu Settings.") →P.722
The Printhead is set too low. In Head Height, choose Automatic.
(See "Troubleshooting Paper Abrasion and Blurry Images (Head Height).")
→P.675
You are printing on heavyweight
paper or paper that curls or wrin-
kles easily after absorbing ink.
When printing on Heavyweight Coated Paper or other paper-based media, choose
a VacuumStrngth setting of Strong or Strongest. If paper still rubs against the
printhead, try raising the Printhead by setting Head Height to Highest.
(See "Adjusting the Vacuum Strength (VacuumStrngth).") →P.683
(See "Troubleshooting Paper Abrasion and Blurry Images (Head Height).")
→P.675
When printing on CAD Tracing Paper or film-based media, choose a Vac-
uumStrngth setting of Standard, Strong, or Strongest. If paper still rubs
against the printhead, try raising the Printhead by setting Head Height to High-
est.
(See "Adjusting the Vacuum Strength (VacuumStrngth).") →P.683
(See "Troubleshooting Paper Abrasion and Blurry Images (Head Height).")
→P.675
The Ejection Guide is soiled. Clean the Ejection Guide.
(See "Cleaning the Printer Exterior.") →P.837
The surface of the paper is dirty
Cause Corrective Action
The Paper Retainer is soiled. Clean the Paper Retainer.
(See "Cleaning Inside the Top Cover.") →P.837
You are using a paper that
does not dry easily.
In the Control Panel menu, set Roll DryingTime to at least 1 min.
(See "Main Menu Settings.") →P.722
When paper that does not dry easily is used for printing, it may curl during printing
and touch the Output Tray.
Troubleshooting
>
Problems with the printing quality
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The edges of the paper are dirty iPF815
12
868
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