B-4
Catalyst 6500 Series Content Switching Module Configuration Note
OL-4612-01
Appendix B Troubleshooting and System Messages
System Messages
Error Message SLB-DIAG: WatchDog task not responding.
SLB-DIAG: Fatal Diagnostic Error %x, Info %x.
SLB-DIAG: Diagnostic Warning %x, Info %x.
Explanation
Various diagnostic problems were encountered during the board boot procedure.
Recommended Action Check for a CSM hardware failure or corrupted software in the Flash memory.
Error Message SLB-FT: Heartbeat intervals are not identical between ft pair.
SLB-FT: heartbeat interval is identical again
SLB-FT: The configurations are not identical between the members of the fault
tolerant pair.
Explanation
These errors occur as a result of a misconfiguration between two redundant CSM
modules.
Recommended Action Check the fault-tolerant configuration attributes and the real server and server
farm configurations.
Error Message SLB-FT: Standby is not monitoring active now.
Explanation This problem is the result of a version mismatch of the fault tolerance protocol between
two versions of the CSM. The standby CSM stays as standby and does not take over as active if the
primary CSM fails.
Recommended Action The CSM does not support hitless (HA) upgrades in this situation.
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