71
Chapter 5
5555
Service 5
This chapter gives guidelines for updating software and for troubleshooting
and provides an overview of the different means of status signalling. It has
the following sections:
• Get support
• Troubleshooting guide
Get support
If this manual does not provide the remedies to solve your problem, you
may want to contact your Inmarsat Service Provider or your local
distributor.
To help with the troubleshooting, please generate a diagnostic report as
described in the next page, and enclose the diagnostic report file when
asking for support.
Airtime support
If you need assistance from your Inmarsat Service Provider, check your
Airtime subscription documents for a contact number to call.
System support
Lists of certified partners and distributors are available on
www.cobham.com/satcom. Select Technical Service Partner List from
the menu to the right and select one of the dealers or partners lists shown.
To Next Page
Loading...
