CVC TECHNOLOGIES, INC. CVC 400 OPERATION MANUAL
16 - 3
16.2 Troubleshooting for C60 Hot Stamp Printer
Problem Possible Cause Suggested Solution
1. Heating indicator keeps ON
(orange), fail to OFF (green).
Heater malfunction Replace with a new heater.
2. Thermal indicator keeps on (red) or
flashing.
Thermal IC malfunction Replace with a new thermal IC.
3. Unclear printing a. Check if the hot stamp silicone pad
is worn.
b. Insert two or three pieces of paper
behind the label to check if the
silicone pad is good. Press test
button to check the printing. If clear,
indicating the distance is too far.
c. Poor quality of hot stamp ribbon.
d. Ribbon fails to advance forward.
e. Ribbon print face is mounted
reversely.
f. The ribbon ink fails to print on the
label surface.
a. Replace with a new silicone pad if
necessary.
b. Decrease the distance between the
type chase and the hot stamp
silicone pad.
c. Try another ribbon.
d. Check the air cylinder of the ribbon
advance.
e. Properly remount it in a correctly
direction.
f. Replace label material.
4. The printing is unclear on the left
side but clear on the right side.
Insufficient ribbon advance makes
printing overlap.
Adjust ribbon advance to make a
proper stroke.
5. The type position is drifted. The fastening screw of the hot stamp
printer is loose.
Tighten the screws.
6. Printing is too thick or distorted. a. The distance between the brass type
and the hot stamp silicone pad is
too close.
b. Print time too long
c. Print temperature too high
a. Move type chase to increase the
distance between type chase and
hot stamp silicone pad.
b. Shorten printing time.
c. Check temperature controller, and
lower printing temperature.
7. Unstable printing performance
a. Ink spread
b. Faint printing
a. Lower printing temperature
b. Increase printing temperature
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