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Contents Linea SWIR GigE Series Camera
Cable Assembly G3-AIOC-BLUNT2M 114
Cable Assembly G3-AIOC-BRKOUT2M 116
Linea Generic Power Supply with no I/O 118
Components Express Right-Angle Cable Assemblies 119
Cable Assembly: Right-Angle I/O Bunt End 119
Cable Assembly: Right-Angle I/O to Euro Block 120
Ruggedized RJ45 Ethernet Cables 121
Cable Assembly: Right-Angle Ethernet 122
Alysium-Tech “Extreme Rating” HiFlex Ethernet Cable 123
TROUBLESHOOTING 124
OVERVIEW 124
Problem Type Summary 124
Device Not Available 124
Device IP Error 125
Device Available but with Operational Issues 125
Verifying Network Parameters 126
Before Contacting Technical Support 126
Camera Fails to Establish Connection with Host PC 126
INSTALLATION ISSUES AND FUNCTIONAL PROBLEMS 130
Device Available with Operational Issues 130
Firmware Updates 130
Power Failure During a Firmware Update–Now What? 130
Cabling and Communication Issues 131
Power supply problems: 131
Communication Problems: 131
Acquisition Error without Timeout Messages 132
No camera exposure when expected 132
Camera is functional but acquisition rate is lower than expected 132
Camera acquisition is good but acquisition rate is lower than expected 132
Camera is functional, line rate is as expected, but image is black 133
Other Problems or Issues 133
Buffer Incomplete Error Message 133
Issues with Cognex VisionPro 133
CONTACT INFORMATION 134
SALES INFORMATION 134
TECHNICAL SUPPORT 134
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