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OP-01624, OP-01674 Card Jam
A card is lost in the laminator.
Possible Cause 1: A card is stuck in the laminator.
Solution 1a: Release or remove the stuck card.
Turn the Laminator Advance Knob (A) to move the card. You can turn the
knob in both directions.
Solution 1b: If it is difficult to turn the Laminator Advance Knob or you hear
clicks when you turn it, remove the laminator cartridge (B). Pull firmly to
remove the cartridge. Turn the Laminator Advance Knob (A) again to move
the card.
The laminator area is hot and remains hot for 20 minutes or more. Do not
place your hands inside the printer until the yellow label is cool.
Solution 1c: If the card will not move when you turn the Laminator Advance
Knob, power off the printer and allow it to cool down. Pull the card out.
Tips for Success:
• If cards get stuck often, run a cleaning card, change the cleaning sleeve,
and then clean the rollers in the printer.
If you cannot fix the problem, contact your service provider for assistance.
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