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DM-00769 Lower Duplex Error
The lower duplex unit did not reach the correct position.
Possible Cause 1: A card or object is jammed in or near the lower duplex
unit.
Solution 1: Open the back door (1). Release any cards or objects stuck in
the duplex unit (2). Make sure that the duplex mechanism can move freely in
the direction shown (3).
Possible Cause 2: The rollers in the duplex mechanism are dirty.
Solution 2: Run a printer cleaning card, and then clean the printer rollers
including the lower duplex rollers.
If you cannot fix the problem, contact your service representative for
assistance.
Related Topics:
"Cleaning the printer" on page 21
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