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DM-00770 Lower Duplex Jam
The card is lost in the lower duplex unit.
Possible Cause 1: A card is jammed in or near the lower duplex unit.
Solution 1: Open the back door (1). Release any cards or objects stuck in
the duplex unit (2). Make sure that the duplex mechanism can move freely
in the direction shown (3).
Possible Cause 2: The rollers in the duplex unit are dirty.
Solution 2: Run a printer cleaning card, and then clean the printer rollers
including the duplex unit rollers.
If you cannot fix the problem, contact your service provider for assistance.
Related Topics:
"Cleaning the printer" on page 21
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